Personalized medical care is about you! We limit the size of our practice so we can devote more time to each patient’s care and individual needs. This practice model allows us to schedule 30 minutes for routine appointments and 60-90 minutes for the annual exam. This means that appointments will start promptly, and we can spend more time with you. If a problem requires extra time for evaluation, we will reasonably accommodate you to the best of our ability. Our communication will be enhanced through cell phone and portal messages.
Our goal is to provide the highest quality medical care and service, emphasizing a proactive, comprehensive approach to both disease prevention and wellness. We will aggressively attempt to prevent medical illnesses before they occur. These services will be provided in a relaxed, professional setting with the focus on optimizing your health. We want you to be completely satisfied with every aspect of your care.
Yes. Our medical practice will not take the place of general health insurance coverage. Our practice is a primary care medical practice, not a health insurance program.
Your annual fee pays for membership in the practice. All other procedures and services not performed in our office will be billed by the performing entity.
When the office is closed, the phone is routed to an after-hour answering service, who will reach the provider on call. We also have after-hours text messaging services through our HIPPA secure text line. We still advise if it is a medical emergency to please call 911.
If we are not on your insurance plan, the office visit fee will be significantly reduced and will be due at the time of your visit. Even if we are not a provider on your insurance plan, we will attempt to refer you to “in-network” physicians for any necessary consultations and to “in-network” facilities for diagnostic tests and hospitalizations as medically indicated. Those services will then be covered according to in-network fees.
Your annual fee may be paid annually, quarterly, or monthly by credit card only or in full by check to TRUE CARE Vermont. If you opt for monthly payment option, the fee will automatically be charged to the credit card you indicate on your Patient Agreement Form.
It is unlikely that this fee is fully reimbursable. It may be possible to utilize funds from a Flexible Spending Account (FSA) or Health Savings Account (HSA) toward the annual fee. You are advised to consult your human resources representative, your FSA or HSA plan manager, or your tax advisor.
The fee is a medical expense and may be deductible. You are advised to consult with your tax consultant to clarify qualifications.